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Weather warning tour cancellations spur new ‘reviewed’ advisory

Weather warning tour cancellations spur new ‘reviewed’ advisory

PHUKET Following a slew of complaints from tourism operators over official weather warnings unnecessarily causing large-scale booking cancellations, the Tourism Business and Guide Registration Office (TGBRO) Region 2 in Phuket will soon start issuing its own weather advisories.

tourismweather
By Tanyaluk Sakoot

Tuesday 28 May 2019, 11:10AM


Tourists enjoy snokelling off Coral Island on Sunday (May 26), despite an official weather warning issued for the area. Photo: Guide Janny / Nikorn Marine Phuket

Tourists enjoy snokelling off Coral Island on Sunday (May 26), despite an official weather warning issued for the area. Photo: Guide Janny / Nikorn Marine Phuket

TGBRO Region 2 Chief Atipong Sangsilp told The Phuket News that his office had received many complaints from tourism operators, especially those in the boat tour industry.

The complaints centred on recent official weather advisories warning of heavy rain and strong wind-waves for Phuket and the surrounding region, resulting in large numbers of cancellations by tourists believing that Phuket was in for bad weather. Instead, Phuket during recent days experienced nothing but clear skies and gentle breezes.

The new TGBRO weather advisories will be launched in June, explained Mr Atipong, who as TGBRO Region 2 chief is responsible for serving all tourism business in Phuket, Phang Nga, Krabi, Trang and Ranong provinces.

“We understand that tourism businesses have been affected by recent weather notices and boating warnings. The complaints we have received pointed out that tourism operators try to reschedule their tours and boat services as much as they can to try to keep their customers, but there are still too many cancellations,” he said.

“Because of this, the TGBRO in June will start issuing its own notices. Our notices will provide details aimed at tourism business only.

"Our notices will consider advisories issued by the Thai Meteorological Department and weather maps. It will be reliable information, and will include additional details about the type of boats that should still be allowed to operate considering the weather forecast and be mores specific about which areas will be subjected to the heavy weather,” Mr Atipong explained.

“This should help to avoid confusion among tourism businesses when they read warnings issued by other government agencies,” he added.

“Tourism operators will just need to read and hold to our notices only. There will be no need for it to be more complicated than that,” he said.

Regardless, Mr Atipong stressed that safety remained the top priority for all tourism operators.

“Everyone must focus on tourist safety first. We don’t want to get risk any lives. Everyone remembers what happened to the Phoenix,” he said.

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“Tourism businesses must avoid risky situations. We want tourists to return to Phuket. To do that, we must remind them that safety comes first, and that comes with comfortable service,” Mr Atipong said.

The slew of complaints from tourism operators of unnecessary cancellations follows the Phuket Marine Office issuing a notice to all boat operators calling for them to beware storm conditions and for operators of small boats to refrain from putting to sea from last Thursday (May 23) through to tomorrow (May 29). (See story here.)

The same warning was re-issued yesterday (May 27).

That warning followed an advisory issued by the Thai Meteorological Department (TMD) last Tuesday (May 21), warning of heavy rain, strong winds and waves more than two metres high from last Thursday through to tomorrow. (See story here.)

 

 

 

 

 

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Kurt | 28 May 2019 - 14:53:01

Single out Thai Government Institution when it comes to tourist safety at sea, is that wise?
I admit, Phuket Marine Office doesn't contribute in any way to Marine safety, and Marine life protection. It is very static in her existence, Just works hard not to get involved in anything.  But still,... Hm, a job to do for Provincial hall not to loose control of tourist safety at sea.

Kurt | 28 May 2019 - 13:13:15

It seems the tour operators start to play out the Thai Government Bodies in safety advises.  Next time foreign Ambassadors and Consuls do not visit Phuket Provincial Hall for safety talks but instead the TGBRO Office!

Rorri_2 | 28 May 2019 - 12:24:08

So, does this mean the TGBRO will NOT follow warnings, from the Thai Meteorological Department, as do the Phuket Marine Office do... so where will they get their "advise from... ah, of course, the tour operators, will issue the weather advisory... common (thai) sense.

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