THE PAVILIONS PHUKET EPL Prediction Competition 2018-2019 Kata Rocks
Login | Create Account Poll Currency Weather Facebook Youtube Search

Vachira Phuket Hospital reveals angry relative lashed out, struck nurse

PHUKET: The management board of Vachira Phuket Hospital yesterday confirmed with CCTV footage that an angry elder relative of a patient lashed out and struck a nurse at the hospital for not allowing him to enter the emergency ward where some patients lay comatose and others were receiving urgent medical care.

By Eakkapop Thongtub

Thursday 13 September 2018, 11:05AM

The hospital CCTV footage clearly showed the man hitting the nurse across the face with the back of his hand. Image: CCTV / Vachira Phuket Hospital

The hospital CCTV footage clearly showed the man hitting the nurse across the face with the back of his hand. Image: CCTV / Vachira Phuket Hospital


Leading a press conference at the hospital yesterday afternoon (Sept 12) was Vachira Hospital Deputy Director Dr Wirasak Lothongkham, accompanied by his administrator team and nurses who witnessed the incident.

The news broke online as the incident unfolded on Tuesday night with a video posted of the angry man’s tirade of verbal abuse, punctuated with obscene language. The video garnered more than 200,000 views overnight. (See story here.)

Dr Wirasak explained yesterday that the man, who he did not name, arrived at Vachira, the leading government hospital on the island, with several family members, one of whom, a 35-year-old woman, was admitted for urgent medical treatment.

Dr Wirasak did not specify the relationship between the 35-year-old woman patient and the angry man, who by looks is old enough to be her father.

However, he explained, “The woman’s relatives told the nurses that several of them were drinking together when suddenly the woman started experiencing bad symptoms, and they brought her to the hospital. The nurse helped the woman by giving her a preliminary examination and then took her into the emergency room.

“The nurse also let the woman be registered with a ‘gold card’ so that the emergency medical treatment would be provided free under the government healthcare system,” Dr Wirasak explained.

“When relatives came back (to the in front of the emergency room) after registering the woman (for the ‘gold card’), they asked to enter the emergency room – but the nurse didn’t allow them because there were too many of them,” he said.

“But the man in the video did not agree and he kept asking to go into the room, and the nurse kept explaining that there were already too many people in the emergency treatment room. Four of them were comatose and there were patients on assisted breathing.

“In light of this, the nurse did not allow the relatives to go inside the emergency room. She explained that in such circumstances the doctors and medical staff only allowed relatives in the emergency room if they needed more information about the patient, or if the patient was in a coma and needed close care,” Dr Wirasak said.

This angered the man, who began verbally abusing the nurse and even struck the nurse across the face with a backhand, he explained, after showing the press CCTV footage of the incident.

Central Phuket

This part of the altercation did not become viral news because it was recorded on the hospital CCTV, and was not recorded by bystanders’ mobile phones, Dr Wirasak noted.

“After he hit the nurse, she did not respond, but instead stayed behind the desk at the work station,” he said.

“The man then walked behind the partition and grabbed her chair as if he was going to hit her with it, but the other relatives prevented him from doing so and led him away,” he added.

“That is when the nurse called the police,” Dr Wirasak said.

“The hospital has given the the nurse three days’ leave to recover from the incident,” Dr Wirasak noted.

“For this nurse, there has been no history of complaints from patients,” he added.

Regardless, the hospital management will continue to investigate the root cause of the altercation, Dr Wirasak said.

“From the evidence received from everyone involved so far, this seems to have been the result of a breakdown in communication between the staff and the patient’s relative,” Dr Wirasak added.

“The hospital will receive any complaints about staff in order to prevent similar incidents happening in the future, and we will work find ways to reduce the stress of those waiting while relatives receive medical treatment,” he said.

“But please, if there is any impoliteness in the hospital, please file a complaint with us so we can work on avoiding any such instances, and avoid any further violence,” Dr Wirasak said.

Dr Wirasak made no mention of whether police would be involved in any further action over the incident.



Comment on this story

* Please login to comment. If you do not have an account please register below by simply entering a username, password and email address. You can still leave your comment below at the same time.

Comments Here:
Comments Left:
# Characters

BenPendejo | 13 September 2018 - 12:10:59

Ahhh... just another "misunderstanding". Just another typical angry little man-child with no self-control, who thinks it is within his right to strike other people (including a woman) when he gets his panties in a knot.  Where I come from, this guy would have been arrested and carted away in no time. But no big thing here, and that is why this behavior happens so much. No consequences

Have a news tip-off? Click here


Phuket community
GoAir to launch India’s first direct Phuket flights

Tell that to the 46 victims of the pheonix or the countless drowings each year not to mention traff...(Read More)

GoAir to launch India’s first direct Phuket flights

Mr.Pauly,only a less educated person or a fool would expect the same safety levels in a developing c...(Read More)

Illegal booze ads ‘rampant’ in markets, says DDC

On Phuket there are large 'help yourself' BBQ restaurants. Get your plates raw food and stea...(Read More)

GoAir to launch India’s first direct Phuket flights

Such a huge selection of restaurants with food from all over the world here.Even vegetarians won'...(Read More)

Mai Khao beach declared ‘not safe’ after Chinese tourist in coma post-rescue

"What utter nonsense" unlike you, who knows "everything, there are people who do not ...(Read More)

GoAir to launch India’s first direct Phuket flights

Yes Pasquale you're right, how dare tourists and expats alike expect similar safety levels withi...(Read More)

Illegal booze ads ‘rampant’ in markets, says DDC

"Vendors of alcoholic beverages should be aware that they are being exploited by the alcoholic ...(Read More)

Govt to splash B151mn to prevent Phuket road flooding

It would be fairly easy to stop the problem in front of SuperCheap and it would a lot less than B48....(Read More)

GoAir to launch India’s first direct Phuket flights

Mr.Apirath,it is a little bit strange to expect when visiting Thailand to get the same food with the...(Read More)

GoAir to launch India’s first direct Phuket flights

If they could have say proper south Indian vegetarian foods in Phuket our Indian guests would apprec...(Read More)


Melbourne Cup 2018