PHUKET: Mohd Fahmi Nordin, the acting director of the Phuket branch of Tourism Malaysia, believes working with the company has made him a competent multi-tasker.
Known as Fahmi, he is based in Phuket and is in charge of promoting Malaysia to the 14 provinces of southern Thailand. He is currently working in the MICE department (Malaysia Convention Exhibition Bureau) to promote corporate tourism.
“When I first joined Tourism Malaysia-HQ, I was given the responsibilities of handling the United States and European market. After few years I was then transferred to the MICE department where I gained experience in multitasking – due to the fact we only had a small department.”
A Malaysian government officer, Fahmi graduated from the MARA University of Technology in Malaysia, majoring in the hotel and tourism industry.
He worked in several HR companies before starting with Tourism Malaysia 11 years ago. In March 2008, he moved to Phuket.
His job has taken him to many countries promoting Malaysia as an ideal location for conventions and business trips.
He said while systems can be created within organisations to help with the workflow and efficiency levels, the most important aspect of any successful company was good teamwork.
“Dealing with humans is not like dealing with a robot, therefore management requires a sense of human touch and a strong belief in teamwork,” he said.
He said he once asked a Thai staff member here in Phuket ``What made you choose to work here?’’
“They answered `Even though I’m a Thai citizen, I love Malaysia too. But it is the teamwork culture that makes us aim to work harder from day to day.’’
Fahmi said it was also imperative to believe in yourself – no matter what.
“Failure makes you a great teacher and helps to make someone else succeed.’’