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Phuket Immigration opens Cherng Talay office

Phuket Immigration opens Cherng Talay office

PHUKET: Phuket Immigration opened a new office at Blue Tree Phuket in Cherng Talay today (May 11) to provide services to foreigners living in Thalang. 

By The Phuket News

Tuesday 11 May 2021, 04:58PM

The office is open Monday to Friday from 10am to 3pm, but closed during lunchtime from midday to 1pm. The office is closed on public holidays. 

The office, which is currently staffed by just two officers,  is located at Unit 9 on the third floor of the Lifestyle Village at Blue Tree Phuket, located on Srisoonthorn Rd.

At this stage, the office is open for only two services: 90-day reports and a ‘Certification of residence for foreigners’.

An officer at the new Cherng Talay Immigration office ‒ who declined to give his real name and asked to be called only “Inspector Joe” ‒ told The Phuket News this afternoon (May 11) that the new office was opened to help reduce congestion at the main office in Phuket Town “as well as reduce the risk of people being infected with COVID-19.”

“Additionally, we know that there are a lot of foreigners living in Cherng Talay and other areas of Thalang District. This office will help them save time instead of going to the main office [in Phuket Town],” he said.

“We will work transparently as our commander has ordered by installing a sign explaining how much it costs for each service, so that foreigners can know that we do not overcharge them,” Inspector Joe added.

“The sign has not been installed, but it will be soon,” he said.

The confirmation that a sign will be posted at the Cherng Talay office explaining the costs of different services follows The Phuket News confirming that a foreigner at the main Phuket Immigration Office in Phuket Town last week was asked to pay B300 for a formal notice confirming the foreigner’s address, so that the foreigner could renew his driver’s licence.

An officer at the main Phuket Immigration Office yet again confirmed to The Phuket News that the request for payment was a “misunderstanding” and that the confirmation of address was to be issued for free.

The request for B300 payment for the confirmation of registered address by officers at Phuket Immigration appears to be a recurring problem. The same issue was raised not even 12 months ago.

Meanwhile, ‘Inspector Joe’ at Cherng Talay said, “For these first two weeks, the office is like a ‘soft opening’, as the office is not 100% ready to open. We will review our work and solve any problems happening with providing the services.

“We may provide more services, such re-entry permits and tourist visa extensions, next month,” he said.

“Right now, we have only two officers standing by at the office. Foreigners who want to come to receive the two services do not have to make any booking in advance,” he added. 

“Foreigners can walk in, but they will need to take a queue card at the front of the office. We also have some staff from Blue Tree to facilitate foreigners for queuing,” he said. 

“Today as the first day, and we have already had 20 foreigners come to the office,” he noted.

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DeKaaskopp | 12 May 2021 - 17:45:22

@Christy Sweet  I totally agree with you. Most of those serial complainer on here are indeed " Kee nok farang". They totally deserve to be called so. 

Nasa12 | 12 May 2021 - 14:33:46

Same whit me last week, they try to take 300 bath for  Certificate of Residence. I tell this 3 lady’s in counter 6, this it’s free and they look at me and say ok. But the customer before me and after me pay 300 bath. And where are the price list in the first floor, it’s to many “misunderstanding” in this Immigration. It’s time to only pay whit card  ( no cash) in this place. 

CaptainJack69 | 12 May 2021 - 13:20:27

OK. Good.

We should be able to do the 90 day reporting online but they can't keep it working.

Anyone on a long term visa should be able to go to their tetsabahn and get a yellow tabien-bahn registration book. It's free and you'll never need an RC again.

So immigration being progressive opening up an office offering services no one should ever actually need. Welcome to Thailand...

Christy Sweet | 12 May 2021 - 13:18:56

What Thai immigration should understand most of us  'kee nok farang' come from places where 'tea money' is illegal, and leads to more general law breaking.  Americans can be prosecuted for such actions in foreign countries. No one is bemoaning spending the 300 baht, it's the matter of it not going into public coffers. Give us a a receipt and give a share to the officer. Simple....

Christy Sweet | 12 May 2021 - 12:46:48

One time  about 2 years ago   at the Patong office, they refused to give me a RC  unless I paid 300 baht. I tired to call  the Immigration  hotline and they just stated "Contact Immigration in Phuket Town..." If the satellite offices can get away with charging for it, where's the consistency in law?  There is none- all so officers can pocket the cash. 

Kurt | 12 May 2021 - 11:04:13

Last week in Phuket Town Immigration office, at counter 6 ( 2 ladies, with behind them a supervising lady) asked me 300 baht fee for Certificate of Residence. I paid, Later, during collecting certificate I asked for recu, than I got the 300 baht returned. How to call this practice, without being accused by mr Ematt being a racist as he did in this comment section?

Shwe | 12 May 2021 - 09:40:41

I was asked for a 300 baht fee for Certificate of Residence on 7 May at Phuket Town Immigration When I questioned it I was told, OK don't pay, There only about 6 people in there, hardly congested, but a new office is a step in the right direction

Nasa12 | 11 May 2021 - 20:26:55

That’s be very good to get one Immigration office up there. 

Fascinated | 11 May 2021 - 19:03:31

Positive story about the Immigration on Phuket being progressive and opening another alternative on Phuket. Of course the first two comments on a well known forum about Thailand were negative!  Drive thru reporting, extra reporting options- what more do they want? In over 15 years here I've never had an issue with Immigration and they continue to improve.


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