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Thoresen Shipping & Logistics
Tuesday 25 March 2014, 12:00AM
We are hiring these positions based in Phuket: Customer Relationship Manager - Build relationship with Cruise Lines visiting Phuket. - Coordinate with local team to improve service and communication - Understanding customer needs - Responding to complaints - Handling operational details - Explaining policies and procedures - Resolving conflicts - Time management   Qualifications: - Female, Native English speaker only - 2 years of related experience - Experience in Cruise or tour industry a plus. - Contract Sept 14 to Mar 15 only, with potential FT   Operations Assistant – Cruises - Check incoming documents/ e-mail messages & update filing system to ensure a complete accurate & easily accessible documentation system to trace records. - Assist Operations team relating to their work operations, e.g., typing correspondence, generating reports, contacting internal/external parties on specific matters, etc., - Prepare daily & monthly ship position describing the arrival/ departure date of the vessels. - Contact clients & provide services as agent for the assigned cruises vessels, prepare necessary documents, coordinate with concerning parties, etc. - Contact & coordinate with government agencies in order to provide government formality services to clients e.g. ,immigration, etc. - Other duties assigned by Manager   Qualifications: - Female, age not over 30 years - A minimum of Bachelor’s Degree - At least 2-5 years of experience in related field will be an advantage. - A good command of English is required.   Boarding Officer - To submit relevant applications to the following i.e. concerned authorities, terminal operators, port authorities, etc. - To report relevant Operations Manager for any update of berth availability and readiness of formalities concerning cargo operations. - Co-ordinate with authorities for smooth inward and outward clearance of vessel. - Co-ordinate with vessel for smooth cargo operations to avoid any delay. - Co-ordinate with Master for any services that may require during port stay. - Co-ordinate with designated vendors concerning ship’s supply. - Fully support all ship and/principle requirement. - Other duties assigned by Manager   Qualifications: - Male, age not over 35 years - A minimum of Bachelor’s Degree - At least 3-5 years of experience in related field will be an advantage. - A good command of English is required. Interested candidate, please send resume, stating present & expected salaries & photo to the address stated. issara_c@thoresen.com



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