The Phuket News Novosti Phuket Khao Phuket

Login | Create Account | Search

Stuck in Sandbox quarantine: A tourist offers a list of suggestions

Stuck in Sandbox quarantine: A tourist offers a list of suggestions

PHUKET: Stefanie Korényi, currently observing a mandatory 14-day at an ’alternative local quarantine’ hotel in Phuket despite twice testing negative for COVID-19 since arriving on the island, has offered a list of suggestions for tourism and Phuket officials to consider to help make any similar experiences by other Phuket Sandbox arrivals more pleasant.

By The Phuket News

Thursday 15 July 2021, 04:33PM

Stefanie has drafted a list of suggestions that would prove useful for tourism and health authorities to follow. Photo: Wheels & Work / Facebook

Stefanie has drafted a list of suggestions that would prove useful for tourism and health authorities to follow. Photo: Wheels & Work / Facebook

Stefanie was ordered to move from the hotel that she had booked to stay to an alternative local quarantine venue after it was confirmed that a man she was sitting near on the flight from Dubai was infected with COVID-19.

The man tested positive from his initial swab test after arriving on the island. Stefanie had tested negative, and tested negative again during the second mandatory swab test conducted on Day 6/7 of her stay, as required by Phuket Sandbox entry conditions.

Only after Stefanie’s experience became known around the world, watching to see if the Phuket Sandbox scheme proves successful was she contacted by German embassy officials, staff from the Phuket office of the Tourism Authority of Thailand, and the Phuket Tourist Association.

By Monday (July 12), while still maintaining a very positive attitude over her experience as the “test subject” for a Sandbox holiday in Phuket gone wrong, Stefanie drafted a list of suggestions that would prove useful for tourism and health authorities to follow.

“I still think the Sandbox is a great way to visit Thailand, even if I was unlucky to sit next to a person tested positive and have to spend the first 14 nights in quarantine. Thailand – especially the local people – needs tourists. And the tourists will see the island in a way that has not been possible for the last 10 or more years!” she said.

“So, I hope that my experiences will help to sort out some teething problems and will finally make the Sandbox more attractive to other travellers; giving them peace of mind in the unlikely event that they get in close contact with someone tested positive,” she added.

Stefanie offered a list of suggestions as “Here is what would have helped me…:”

An official calling me and explaining the next steps

The person should be able to speak English fluently and be trained to also answer difficult questions / handle difficult matters, e.g. tourists who do not have the money for ALQ, tourists who do not speak English, tourists who prefer to go back to their home country etc. I just imagined my Mum in this situation, being older and without speaking English … she would be totally devastated.

A list of ALQ venues

Each SHA+ hotel should have a list of ALQ venues that they can contact, including prices and amenities. Or even better: An up-to-date website with descriptions, pictures, and availabilities.

A handout with detailed information

Each SHA+ hotel should have a handout with all the details about ALQ, like transport, payment, rules, time frame, times for PCR tests, options to e.g. order special food or stuff from 7-Eleven etc. This could also easily be translated to several languages and be given to the tourists.

An insurance that also covers ALQ

For the COE [Certificate of Entry] application, every tourist needs to have a health insurance that covers treatment for COVID-19 up to an amount of 100.000 US Dollars. How about negotiating a special “Sandbox insurance policy” with one of the major companies that covers not only medical expenses but also quarantine costs? I was lucky to be flying with Emirates which includes such an insurance, but not everyone is coming with this airline. Maybe even contact Emirates and/or their insurance company to negotiate something similar for all Sandbox tourists?

Stefanie invited other suggestions: “Did I miss anything? What would you need to choose Phuket as your travel destination?” Suggestions can be offered through Stefanie’s ‘Wheels & Work’ Facebook page (click here).

Comment on this story

* Please login to comment. If you do not have an account please register below by simply entering a username, password and email address. You can still leave your comment below at the same time.


Xi_Virus | 16 July 2021 - 11:05:43

(Paddy): She is risking her health and wasting her money & life, the GANGSTERS never take advice from Thais or Farangs. Thai embassies are following the orders set by GANGSTERS by luring visitors into MUDboxes. Thumbs DOWN to this lady for being careless and travel to VIRUS MUDbox risking herself and others!!! SELFISH 

paulhkg | 16 July 2021 - 11:03:04

The site where you book your ALQ hotel lists prices of all hotels and what to expect, including all amenities, wifi, testing, TV/Netflix, reviews, room floor surface,... 
I am presently doing ALQ even I am fully vaccinated.

JohnC | 16 July 2021 - 09:47:57

Come off it. Locals won't even listen to advice from expats who have been here for ever and know how the system (doesn't) works, so what makes anyone think they will listen to a tourist dumb enough to come here during a pandemic.

Island Man | 16 July 2021 - 09:00:27

How about not playing tourist while there's a pandemic in progress.

Kurt | 16 July 2021 - 01:02:53

@Paddy, you right, but Stefanie's logic open mind vision will not be picked up by the insular living/thinking thai officials. We, who live here many years, know that. But Stefanie's suggestions effort is good. Compliment her. Serving attitude stops with thai smile+ wai. Next is scamming foreigners only. See that other article today about prices of self tests! Scam without shame.

Christy Sweet | 15 July 2021 - 18:28:44

"Speak English fluently and answer difficult questions.."   I've never met a Thai that can ( or will) do both. Fluent English speakers aren't involved in low paying govt  jobs, they're almost always lawyers or such. And Thais are masters of not telling you anything- but will smile and giggle a lot. 

Paddy | 15 July 2021 - 17:06:36

She is wasting her breath , the clowns don't take advice from farangs . Also I don't think it's the hotels job to provide that information . The embassies should do that and offer insurance to cover all these expensenses. But hats off to this lady for letting the world know .


Have a news tip-off? Click here


Phuket community
Phuket police deny ‘robbing’ foreigners, defend traffic checks

@Maverick Timothy and many other on here keep whining about police fining foreigners for years now....(Read More)

Kalim Beach restaurant fined for obstructing traffic

As long as vehicle business operators are allowed to use public space areas as their private busines...(Read More)

New Phuket OrBorTor chiefs elected

Finally, Khun MaAnn can take his spoils and go away, leaving the area that suffered under his contro...(Read More)

COVID ‘variant of concern’ renamed Omicron

Re my comment.. WHO directives re PCR tests are NOT conspiracy theories!!...(Read More)

COVID ‘variant of concern’ renamed Omicron

Panic mongering by the Mainstream News. Inventor of the PCR test Dr. Kary Mullins stated that the t...(Read More)

Phuket police deny ‘robbing’ foreigners, defend traffic checks

Timothy@ perhaps if those tourists were warned before renting bikes accident rate would also decline...(Read More)

Patong venue operators cautioned as Bangla cases rise

Let's all be optimistic. Omicron has been reported as highly contagious but mild. Perhaps this i...(Read More)

All arrivals free of new strain, say virus chiefs

Look on the bright side, If Omicron, as reported from South Africa, is very transmissible but mild, ...(Read More)

All arrivals free of new strain, say virus chiefs

The main source of this variant Southern Africa already required quarantine so anything to slow it d...(Read More)

All arrivals free of new strain, say virus chiefs

No matter what steps Thailand takes it will get in to the country just as the other variants have do...(Read More)