The Phuket News
The Phuket News Premier League predictions The Phuket News Kata Rocks The Phuket News Outrigger Koh Samui Beach Resort
The Phuket News Thailand News
The Phuket News Phuket | Thailand | World | Business | Q&A | Weird World XML, RSS, Feed
The Phuket News The Phuket News
The Phuket News

Queues at Don Mueang pick up speed

BANGKOK: The wait at Don Mueang International Airport’s foreign immigration line was around 30 minutes to an hour yesterday, after long queues leading to four-to five-hour waits on Saturday prompted outrage.

tourism, technology, immigration,

Bangkok Post

Tuesday 8 August 2017, 08:26AM

Yesterday (Aug 7), many passengers could see to the front of the passport line in the Don Mueang airport arrivals hall. Photo: Twitter/@HerlinaEline via Bangkok Post
Yesterday (Aug 7), many passengers could see to the front of the passport line in the Don Mueang airport arrivals hall. Photo: Twitter/@HerlinaEline via Bangkok Post

A Bangkok Post reporter yesterday (Aug 7) went to Don Mueang airport to see first-hand whether there was any overcrowding of arriving passengers at immigration as was the case from Friday night (Aug 4) to early Saturday morning (Aug 5).

Passengers at Don Mueang experienced long queues and congestion at the immigration stations on Saturday due to an influx of passengers from four unscheduled flights on top of the 21 anticipated ones.

Arriving passengers took to social media to vent their anger and frustration over the long queues, some saying it took them four to five hours to get through immigration.

Past reports by the Airports of Thailand Plc (AoT) also show passengers have filed complaints from time to time about overcrowding at the immigration counters at Don Mueang, particularly during rush hours from 5am-7am and 3pm-7pm.

The AoT has been asked to approve a plan for Don Mueang airport to increase space for immigration services to tackle overcrowding.

Yesterday, an employee of a non-profit organisation who arrived at Don Mueang from the US told our reporter he was satisfied with the immigration services.

Mr Jay (last name withheld), 22, said that while immigration lines were still long upon his arrival, authorities opened up multiple lines for foreigners to pass through.

“They were trying hard to speed things up,” he said.

“I didn’t even have to wait 30 minutes, but I feel like with this airport it’s a hit or miss depending on the day.”

A frequent visitor of Thailand, Mr Jay said that it normally takes him less than an hour to pass through immigration at Don Mueang.

He said this time, it was faster.

The visitor said mass congestion such as the four-hour long hold-up of arriving passengers on Saturday is more likely to happen at Don Mueang than Suvarnabhumi International Airport.

Because of its smaller size, it is harder for Don Mueang airport to deal with passenger traffic, he said.

“The congestion on Saturday sounded like a nightmare. I’m glad that didn’t happen to me,” said Mr Jay.

An arriving tourist from Malaysia said it took him about half an hour to pass through the Asean immigration line at Don Mueang airport.

However, he said the fastest lanes were the diplomatic, priority and crew lanes.

The Malaysian tourist said that while each lane had two immigration kiosks, there was only one immigration officer in each lane with one kiosk per lane left empty.

A 48 year-old journalist from Spain said his wait at Don Mueang lasted for around one hour.

The Spaniard said his experience arriving at Suvarnabhumi 10 days ago went more smoothly.

The NGO worker, Mr Jay, suggested that to improve the situation at Don Mueang, the airport should ensure immigration stations are always fully staffed, so all lanes can be open.

According to an immigration officer who asked not to be named, however, the number of immigration officers has decreased by 50% since 2013, which affects the airport’s ability to offer a decent service.

Statistics from the Immigration Bureau show there were almost 5,000 incoming passengers on Saturday.

According to the bureau, the current number of immigration officers can only handle 1,000 passengers an hour.

Read original story here.



The Phuket News
The Phuket News
Comment on this story
* Please login to comment. If you do not have an account please register below by simply entering a username, password and email address. You can still leave your comment below at the same time.
Comments Here:
E-mail: (No Hotmail, Live, MSN and Outlook accepted at this time)
    Forget password?

Be the first to comment.

The Phuket News
The Phuket News The Phuket News The Phuket News
The Phuket News
Share this
The Phuket News
Have a news tip-off? Click here
The Phuket News
Related stories
The Phuket News
Phuket community

Recent Comments

Army defends B16mn spent on Rajabhakti toilet, shops

Could have saved a few lives if spent on lifeguards...(Read More)

Shots fired at Phuket rubber plantation, one injured

What is that? Why locals, having a personal issue/dispute think ( if they are thinking) that it can be solved by shooting? Shooting, as described in ...(Read More)

Phuket motorbike taxi driver cycling to Bangkok for late King

Any follow up on this story? Surly this, and the wheel chair guy, are of national interest....(Read More)

Patong nightclub operator sacked over shooting incident

Yep good idea, he should look to foreigners for guidance as he hasn't a clue!...(Read More)

One dead, one injured in Phuket 22-wheeler hit-and-run

Oh sorry to offend your sensitivities but there is nothing good or positive to say about it. I See the insanity on a daily basis, they drive with no r...(Read More)

One dead, one injured in Phuket 22-wheeler hit-and-run

As someone never gets tired of telling us all the time that Thailand is an uncivilized,undeveloped,third world country,why the need of reminding us th...(Read More)

Phuket land owners' refusal to sell stalls U-Turn flyover projects

It is all so easy to say,as long as you don't own the property!BTW,who needs a flyover?According to all the doomsayers here and all the upcoming{w...(Read More)

One dead, one injured in Phuket 22-wheeler hit-and-run

After reading the article of PN I just feel very sorry for the motorcyclist. No hateful scorn and/or vitriol. Just all about some thai people who h...(Read More)

Patong nightclub operator sacked over shooting incident

Happenings so far prove that safety of visitors was not a prominent issue, as usual. But than, it is not direct responsibility of the owner Keesin. ...(Read More)

Phuket land owners' refusal to sell stalls U-Turn flyover projects

There we go again! Same as property owners around Chalong circle! What is that between thai government and thai property owners not to come to a agre...(Read More)

The Phuket News
Bangkok Hospital Phuket
Weird World
The Phuket News PHUKET LIFE
Phuket Arts
Phuket Community
Phuket Culture
Phuket Dining
Phuket Education
Phuket Entertainment
Phuket Environment
Phuket Health
Phuket People
Phuket Technology
Phuket Travel
World Entertainment
Photo Galleries
The Phuket News PHUKET SPORT
Phuket Buy and Sell
Phuket Jobs
Phuket Property
Phuket Cars and Boats
Phuket Community
Phuket Services
The Phuket News The Phuket News PHUKET EVENTS
Phuket Event listings
Phuket Event calendar
Buy Tickets
Phuket Bars, pubs and clubs
Phuket Hotels and villas
Phuket Restaurants
Phuket Yellow Pages
The Phuket News BARGAINS
The Phuket News ABOUT US
The Company
Distribution points
Advertise with us
Pay for advert
Contact us
Content Google Map
Site map
Australian Visa Services
Currency - The Phuket News   Weather Report - The Phuket News   Surf Report - The Phuket News
LinkedIn - The Phuket News   Twitter - The Phuket News   YouTube - The Phuket News   Facebook - The Phuket News
Copyright © 2017 Class Act Media. All rights reserved. | Website usage terms and conditions | Privacy and Confidentiality Statement.