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Phuket public transport drivers get basic service training

Phuket public transport drivers get basic service training

PHUKET: The Phuket Provincial Land Transport Office (PLTO) has launched a training campaign for drivers of taxis, tuk-tuks, buses and public and service vehicles in order to give users an impression and build confidence in the transportation system.

By The Phuket News

Sunday 10 April 2022, 10:26AM

The first training session was held at the Bhukitta Boutique Hotel on Phang Nga Rd in Phuket Town yesterday (Apr 9), with Phuket Vice Governor Anupap Rodkwan Yodrabam officiating the opening.

Also present were Natthee Thinsaku, Vice Chairman of the House of Representatives Tourism Committee, and Jaturong Kaewkasi, the Surat Thani Provincial Transport chief currently serving as the Acting Chief of the Phuket Provincial Transport Office.

Mr Jaturong said that Phuket has 13,431 public transport vehicles, including buses, minivans, metered taxis, private-hire taxis (with green licence plates) and tuk-tuks.

“With the number of service cars or taxis with a green licence plates numbering up to 4,107 vehicles, we have found that tourists still have problems with it not being convenient to travel,” Mr Jaturong said.

“There has been an unfair exploitation by public taxi and service cars in Phuket. This affects the confidence of tourists and the image of Phuket and Thailand as it appears in the news on social media and various channels,” he added.

“The PLTO attaches importance to this issue. Therefore, it has worked with agencies in all sectors to establish a project to enhance the service of drivers of public and service cars in Phuket,” Mr Jaturong explained.

“The training is to be held under the policy guidelines and budget support from the House of Representatives Tourism Commission,” he added.

“The training is to create knowledge and understanding about the law, technology and health and hygiene and safety standards related to public transport vehicles,” he continued.

“And [for drivers] to have service consciousness at heart to international standards to make users [passengers, usually tourists] feel impressed and build confidence in the transportation system and create a good image of tourism in Phuket,” Mr Jaturong said.

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Timothy | 12 April 2022 - 09:07:48

Maverick, I don't think that most of the taxi are owned by syndicates. I think that the areas in which they can operate are. By chance, I happened to be at the Transport Dpt on the day they allowed the 'black plate' taxi to get green plates. There were hundreds of cars there. They told my Thai GF she could get a green plate for 15,000 per year...But then where do you operate???

maverick | 11 April 2022 - 10:09:11

Timothy@ most taxis are not owned by the drivers, they are owned by syndicates which include politicians and cops , bit like bars....there are vested interests that want to maintain the status quo. It’s the same reason why there is no Baht (similar to Pattaya) in Patong, Kamala, Rawai, Kata etc..... 

Kurt | 11 April 2022 - 09:56:56

Mr Jaturong, with understament of this Songkran week: "We found that tourists still have problem with it not convinient to travel". He caregully avoid to mention why that is. @Timothy, answer is simple, all Phuket transport is in hands of transport mafia cartels. Mo Official dares to burn this fingers on a Cartel. In Bangkok the army has the power. On Phuket the Cartels.

Timothy | 11 April 2022 - 09:29:43

Why force tourists to negotiate fares with these thieves? Many tourists spend time in Bangkok and use the efficient and cheap taxi there. Then they arrive in Phuket and it's completely different. Taxi meters were invented 131 years ago. Why do most taxis and all tuk tuks not use them? Why does Phuket not have taxi like BKK? Just flag a taxi down anywhere, no negotiating price. 

JohnC | 11 April 2022 - 09:22:51

What about actually driver training? Seriously, most taxi/minivan drivers here are clueless when it comes to knowledge of road rules, driving safely while passengers on board, basic English or other foreign languages, roadworthiness of vehicles, etc. ALL taxis should be searched every day to remove axe handles, clubs, machetes and guns hidden under seats for use in road rage incidents.

Fascinated | 10 April 2022 - 18:57:18

Most of the vehicles listed are NOT 'public transport'. Public transport is run by local authorities. The majority are private hire vehicles. 'Unfair exploitation' is an understatement of their thuggish behaviour and they rip off Thais just as much as international tourists.

christysweet | 10 April 2022 - 12:52:20

FFS all they need to know is SLOW DOWN, DON'T OVERCHARGE and NO STOPS at AGENT'S BIZ

Capricornball | 10 April 2022 - 12:18:11

Waste of time, as most of these low-lifes have been doing this for years, and they aren't going to change their character. Most seem to have scorn for their customers and a complete disregard for the safety of themselves or others. Those are traits that will not change with these silly "training" sessions. They need to be threatened economically, as that is all they will understand.


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