The Boeing 737-700 took off without incident but minutes into the flight, passengers heard an explosion in the left engine, which sent shrapnel flying through the window, shattering the glass and leading oxygen masks to drop, witnesses said.
“We believe there were parts coming out of this engine,” Robert Sumwalt, chairman of the National Transportation Safety Board, told a news conference, confirming engine failure but no fire. “There is one fatality,” Sumwalt said.
US media said seven people were slightly injured. The identity of the dead person was not immediately disclosed.
“We are saying this is an engine failure,” Sumwalt said.
Southwest Airlines said flight 1380 had been en route from New York’s LaGuardia domestic airport to Dallas Love Field with 144 passengers and five crew members onboard.
It landed at Philadelphia International Airport at 11:20 am (9:20pm Thai time) after the crew reported damage to one of the engines, the fuselage and at least one window, the Federal Aviation Administration said.
“The entire Southwest Airlines family is devastated and extends its deepest, heartfelt sympathy to the customers, employees, family members, and loved ones affected by this tragic event,” the company said in a statement.
NBC News released a recording of what it identified as communications between air traffic control in Philadelphia and the pilot, giving dramatic insight into what witnesses called a terrifying flight.
“We have a part of the aircraft missing, so we’re going to need to slow down a bit,” said a woman, who appeared to be the pilot. “Use caution for the downtown area,” replies air traffic control.
“Could you have the medical meet us there on the runway as well? We’ve got injured passengers,” says the voice from the plane.
“Is your airplane physically on fire?” asks air traffic control.
“No, it’s not on fire but part of it’s missing. They said there is a hole and someone went out,” the pilot replies.
“Something is wrong with our plane! It appears we are going down!” wrote passenger Marty Martinez on a Facebook live-stream that showed him looking panicked and breathing through an oxygen mask.
“Engine exploded in the air and blew open window 3 seats away from me. Explosion critically injured woman sitting in the seat next to the window,” he added.
Shrapnel blew out a window in row 17, injuring the woman and leading to the immediate deployment of the oxygen masks. The woman was later stretchered off the plane, he said.
US television footage showed the jet on the tarmac at Philadelphia as officials swarmed around the fuselage examining the stricken engine, manufactured by CFM, a joint venture between French company Safran and America’s General Electric.
“There’s blood everywhere,” Martinez told CBS News, recounting his terrifying experience, after his live stream with the help of on board Wi-Fi.
“All of a sudden we heard an explosion,” he told CBS. “There was a boom and within five seconds the oxygen masks dropped.
“I thought I was cataloguing the last moments of my existence,” he said of his Facebook transmission. “It was absolutely terrifying.”
Passengers tried in vain to plug the hole in the window as the plane started to plummet and tilt in turbulence with flight attendants crying and passengers instructed to brace for landing, Martinez said.
“It just felt like a free fall,” he said. “It was the scariest experience.” The woman was hit by flying shrapnel, causing her to pass out and bleed, Martinez told CBS.
It was the first fatal incident in US commercial aviation since the crash of Colgan Air Flight 3407 in February 2009, a Bombardier Dash-8 on a scheduled flight from Newark, New Jersey to Buffalo, New York. Fifty people were killed.
Aviation experts drew comparisons on US television to another engine failure on a Southwest Airlines 737 flight from New Orleans to Orlando in 2016, which precipitated an emergency landing in Pensacola, Florida.
“We want to look at this particular event and see what the factors are related to this. Maybe they’re related to the previous event or maybe not. But we need to understand what’s going on here,” said the NTSB chairman.