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Nok Air cites safety for slow evacuation of passengers

Nok Air cites safety for slow evacuation of passengers

CHIANG RAI: Nok Airlines has defended the hour-long evacuation of passengers from the plane that crashed off the runway after landing at Chiang Rai on Saturday night (July 30), saying it was in strict compliance with safety procedures.

By Bangkok Post

Tuesday 2 August 2022, 04:16PM

Mae Fah Luang airport staff help passengers from the crashed Nok Air plane on Saturday night (July 30). Photo: Warangkhana Wonghcai / Facebook

Mae Fah Luang airport staff help passengers from the crashed Nok Air plane on Saturday night (July 30). Photo: Warangkhana Wonghcai / Facebook

Nok Airlines Plc gave the explanation in a statement issued today (Aug 2) in response to complaints by passengers that most of them had been kept inside the stuffy aircraft cabin for over an hour, without lights and without an adequate air flow, told only that they were waiting for buses, reports the Bangkok Post.

Civil Aviation Authority of Thailand (CAAT) director Suttipong Kongpool, said yesterday that the chief pilot of Flight DD108 would be summoned to explain the delay.

The Don Mueang-Chiang Rai flight with 164 passengers and six crew slid off the runway and its undercarriage collapsed as it landed in heavy rain at Mae Fah Luang international airport about 9:06pm.

Passengers said the captain turned off the engines, leaving the passenger cabin in darkness and without airconditioning. They had been left in stuffy conditions for over an hour before being evacuated.

BDO Phuket

In the statement, Nok Air offered an apology for any inconvenience and miscommunication that might have incurred passengers’ displeasure.

It said the airline had followed maximum safety procedures by taking into consideration the passengers in the flight and coordinating with a work unit about evacuating them via a slide from the front door, as a stairway could not be placed properly aganst the aircraft because of the heavy rain and wet ground.

Moreover, there might also have been animals around which could have posed a danger to the passengers.

Therefore, the passengers were told to wait until their safety was assured, the statement said.

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Pascale | 05 August 2022 - 16:05:53

I bet if  "Nok Air" were not a "Thai " airline, the serial poster would have praised the pilot for his efforts to bring the plane to a save stop ! Now he still has something to waffle about for the next weeks.

christysweet | 05 August 2022 - 14:16:04

No undercarriage ' broke off' at any time. Both the left  wheels and the nose gear collapsed  during the later  efforts to pull the plane out of the mud- not during the landing. 

christysweet | 05 August 2022 - 14:13:20

An editorial  is just that - and this one has no official info to base a conclusion as to the cause of crash as of yet.  No one got hurt so it was a good landing all around. Seems the airport simply did not have  busses to transport pasengers- only vans so  leaving them on a perfectly safe plane was the right call.   

christysweet | 05 August 2022 - 14:08:31

Nope  f you read the  fine print on you will  see that explicitly stated  'Info is from media reports, not official  sources.."We all know  how media merely parrots other media,  so I maintain the nose gear collapsed later, not during the landing, the damage would have been far greater  both to the plane and the runway. In fact the plane would have likely stopped on the runway. 

Kurt | 05 August 2022 - 12:29:33

@Christysweet, read again: Plane slided off runway and undercarriage collapsed. So, earlier saying Nok Air that the pilot brought plane to a safe stop is a plain lie. The mud, after breaking off the undercarriage, stopped the plane. These passengers were lucky, had a angel on their shoulders. Handling after crash was professional wise a shame. Poor animals, to be 'accused'.

Kurt | 03 August 2022 - 11:38:12

@Christysweet, no, not willfully, but dumb. And, any journalistic view is as good as yours and other's. Read today's BP Editorial:  "NOK, NOK, who is there". Can wait for next flight disaster as this dangerous animal park is in use as airport.  :-)

christysweet | 03 August 2022 - 10:45:33

A claim in a comment section only evidences how many cannot discern fact from fiction. I don't doubt for a moment NOK is a crap cheap airline, BUT I also will not believe a pilot willfully endangered passengers until all the facts point to such a conclusion.  

christysweet | 03 August 2022 - 10:24:20

It is a poor professional indeed that draws a conclusion before all the facts are known. If Nok Air did not see to their customer's comfort it is hardly the pilot's fault.  And what jounalists choose to highlight in their articles is hardly a summation 
 of an investigation. 

JohnC | 03 August 2022 - 10:17:40

To be lewft sitting in a crashed aircraft in the dark for an hour is more dangerous to passengers than any animal that happens to be around. Do they think wild tigers patrol the runways?? Do they think people are that stupid? If anything a stray dog or two looking for food may come by. Anyone believes these lies is even more stupid that NokAir management for saying it. 

Kurt | 03 August 2022 - 01:09:48

In BP comment section about this happening I read that repacking a slide costs between $6,000 and $ 12,000. A new one about $30,000. Now we know why the NOK AIR slides were saved at risks of passengers safety. All that tarmac walking-/ dangerous animal talks are just lies out of usual transparant Thai fantasy book. But truth has longer legs that a Thai lie.

Kurt | 03 August 2022 - 01:00:44

Nok Air repacked herself and comes out now with all kind of nonsens to justify what was wrongly handled. Like rain, and dangerous animals around. Stray dogs or so? Perhaps animals on the runway during touch down? That animal park should than not be in operation as airport. See what can happen.

Kurt | 02 August 2022 - 19:37:33

NOK Air management better keeps silent incite of citing.  Leave it further to CAAT. B737-800 has 4 main exits + 4 wing exits  Just 1 door opened was opened. 20 Passengers sliding safely down. With 8 exits all could have safely left. Don't come out with nonsense talk danger of animals. Any animal around for sure left the area af crash. What 'Miscommunication' they fancy now?


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