It has been more than 10 long months since the ill-fated flight went missing, but now Malaysia Airlines’ representatives will be contacting the appointed next-of-kin to proceed with the compensation process.
The airline remains steadfast to ensure that fair and reasonable compensation is paid to the families of all MH370 passengers in accordance with the applicable laws.
Malaysia Airlines will deploy further resources at its Family Support Centre (FSC) which had been set up in Kuala Lumpur.
The FSC will be the main point of contact for any next of kin in Malaysia and other parts of the world, along with our various regional offices, apart from China.
Malaysia Airlines’ personnel from the Human Resources department remain the main point of contact for the next of kin of the airline’s cabin and technical crew lost in the tragedy.
As has been the case since the beginning of the crisis, Malaysia Airlines continues to provide assistance to the families of the passengers and crew.
The management and staff of Malaysia Airlines wish to thank the public for their outpouring of support throughout this challenging time.
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Meanwhile, last Thursday (January 29) Indonesia's National Transportation Safety Committee said that the French co-pilot was at the controls of an AirAsia plane before it crashed into the sea last month after flying through an area of towering clouds, killing all 162 people on board, investigators said Thursday.
The announcement came as fishermen found two more bodies from the crash in waters off Sulawesi island in central Indonesia, around 1,000 kilometres (600 miles) from where the plane crashed, a search and rescue official said.
Flight QZ8501 went down in stormy weather on December 28 in the Java Sea during what was supposed to be a short trip from the Indonesian city of Surabaya to Singapore. Only 72 bodies have so far been recovered.
Indonesia's National Transportation Safety Committee, which has been analysing the plane's black boxes, said that prior to the crash, the aircraft had climbed fast in an area packed with huge storm clouds, and the stall alarms started going off.
They also revealed that the Airbus A320-200's less experienced French co-pilot, Remi Plesel, was flying the plane before it went down, rather than Captain Iriyanto, a former fighter pilot who had around 20,000 hours of flying time.
"The second-in-command was the pilot flying," chief investigator Mardjono Siswosuwarno told reporters in Jakarta, disclosing details from a preliminary report into the crash.
He said the captain sat on the left and acted as "the monitoring pilot".
Gerry Soejatman, a Jakarta-based independent aviation analyst, said that while there was nothing unusual about the co-pilot being at the controls, the question was whether the captain took the right decision when the plane got into trouble.
"The captain has a choice whether to let the co-pilot continue flying and he does the trouble-shooting, or he takes control of the aircraft and allows the co-pilot to do the trouble-shooting," he told AFP.
He said it would not be clear what happened until more analysis of the plane's black boxes -- the flight data recorder and the cockpit voice recorder -- had been conducted and made public.
AFP