Paweena Khemarangsan, chief customer officer of AXA Insurance Thailand, said in the short term people may be concerned about natural disasters and potential repair expenses, which could impact travel plans, reports the Bangkok Post.
As a result, some individuals may opt to purchase additional property insurance as they become more conscious of the risks.
Ms Paweena said AXA continues to provide services as usual, with no immediate changes to policy structures or premium rates.
The recent earthquake has undeniably increased awareness among both individuals and businesses regarding risk management, she said.
According to chief executive Guillaume Mirabaud, more than 100 policyholders have already filed claims for disaster-related damage with AXA following the earthquake. The claims are under review.
He said all claims would be processed according to the terms of their policies and customers need not worry as long as their claims align with policy conditions.
The company recently introduced AXA Smart Traveller’s Choice for Songkran holidaymakers, based on customer feedback and experiences.
The new travel insurance offers three options ‒ basic, advance and max ‒ covering essentials such as accidental death and disability, overseas medical expenses, follow-up treatment in Thailand, emergency medical evacuation and coverage for recreational sports and activities.
For travellers needing insurance for visa applications, the basic plan starts at B119 and meets Schengen visa requirements.
The plan includes 24/7 emergency assistance, access to AXA’s global hospital network and support via its Line official account.