The directive, announced today (Apr 10), is aimed at cutting administrative costs, reducing paperwork for businesses and the public, and improving the speed and accuracy of government services.
DBD Director-General Poonpong Naiyanapakorn said the move marks a significant step in modernising state services by replacing paper-based processes with fully electronic systems.
“Government agencies will no longer need to request corporate documents from the public. Instead, they can access verified data directly through digital platforms, ensuring faster and more accurate approvals,” he said.
The reform centres on two key systems. The Business Data Exchange (BDEX) platform allows agencies to connect directly to DBD databases and retrieve real-time corporate information via web services.
Meanwhile, the DBD e-Service for Government enables officials to request certified company documents electronically, with legally binding digital files delivered via the system or email.
The DBD has already linked its BDEX system with 180 government agencies and is working to expand integration ahead of the July rollout. Agencies have been urged to complete the transition and formally commit to eliminating paper document requests.
An official declaration of intent to support the initiative is scheduled for May 20, in collaboration with the Office of the Civil Service Commission and the Digital Government Development Agency.