tengoku
The Phuket News Novosti Phuket Khao Phuket

Login | Create Account | Search


COVID-19 hotline swamped with calls

BANGKOK: The COVID-19 hotline received about 10,000 calls a day during the five-day Songkran holiday, according to the National Health Security Office (NHSO).

constructionCOVID-19
By Bangkok Post

Wednesday 20 April 2022, 10:26AM


Bang Saen beach in Chon Buri is crowded with holidaymakers enjoying the long Songkran festival weekend. Photo: Pattarapong Chatpattarasill

Bang Saen beach in Chon Buri is crowded with holidaymakers enjoying the long Songkran festival weekend. Photo: Pattarapong Chatpattarasill

Dr Jadet Thammathat-aree, the NHSO secretary-general, said its 1330 hotline was inundated with calls during the festival, many asking for COVID-19 medicines for patients in home isolation and others inquiring about treatment under the universal healthcare scheme, reports the Bangkok Post.

He said NHSO staff were able to answer all the calls.

“Our hotline service worked well during the long holiday but the NHSO must be better prepared to cope with rising COVID-19 cases now the holiday has ended,” Dr Jadet said.

The NHSO ordered staff to work from home to help mitigate the expected spike in transmissions after people return from their hometowns to the capital. Staff handling the hotline will be at full capacity, he said.

For those who take an ATK test and receive a positive result, the NHSO suggests that patients who live in Bangkok call their local district hotline in addition to the NHSO’s hotline.

Art-Tec Design

Alternatively, they can contact City Hall via its official account on the Line messaging app on @BKKCOVID19CONNECT, or call the National Institute for Emergency Medicine at 1669.

Patients living in other provinces are recommended to call their provincial or district hotlines.

People who have underlying conditions or are otherwise at risk of serious illness should dial 1130 and the extension 18.

Patients with mild symptoms are urged to call the same hotline but use extension number 14.

Comment on this story

* Please login to comment. If you do not have an account please register below by simply entering a username, password and email address. You can still leave your comment below at the same time.

CAPTCHA

Kurt | 21 April 2022 - 10:51:45

We read the communication warming up for the expected Covid spiking after Songkran and 'Full Moon' party of thousands on a island. Many hotlines to call + referrals to other hotlines. The usual complicating making tactics to discourage people. All for the sake to keep official Covid figures low. ( don't panic, don't panic Officialdom)

 

Have a news tip-off? Click here

 

Phuket community
Female students face police over vicious attack on 11-year-old

Why was the footage allowed to circulate on Facebook ? Zuckerbergs toxic anti social Narcissism plat...(Read More)


Missing German tourist found safe

Fault finger pointing to people on holiday in another environment is a difficult thing. The lady pro...(Read More)


Female students face police over vicious attack on 11-year-old

These 3 little violent sadists have to be taken out of roulation for a while. Lock them up in a prob...(Read More)


Ukrainians arrested in Phuket, face extradition for offences in US

Putin is going to get exactly the opposite of what was his aim, invading Ukraine to prevent her to b...(Read More)


Female students face police over vicious attack on 11-year-old

I am a bit old now so in a case like been attacked I defend myself with the help of my good friend ...(Read More)


Public split on pension payout

Why a Thai Minister always surrounds himself with a large flock of his department, keeping them away...(Read More)


Ukrainians arrested in Phuket, face extradition for offences in US

No one is claiming ALL Ukrainians are angels but, plenty are claiming Putin is harming his country...(Read More)


Public split on pension payout

First question is: Is the present monthly paid pension amount to pensioners enough to live on? If th...(Read More)


Missing German tourist found safe

Her family are at fault for not supervising her better, knowing about her condition it is unacceptab...(Read More)


Female students face police over vicious attack on 11-year-old

Sadly it is a worldwide tragedy that youth nowadays have no respect for anyone and behave like littl...(Read More)