“The system had been unable to process online applications due to server issues since February 9 (see story here),” said Maj Worapol Panpeth, an inspector at the Phuket Immigration Office.
“But now the 90-day online reporting service can be used by individuals, and the 24-hour online service for hotels to file their reports (of which foreigners have checked in to their respective resorts) is operational, too,” he added.
“Both services have been operational for a week, and some foreigners have already used it to successfully complete their 90-day reporting. I apologise if some people did not know about this update yet,” Maj Worapol explained.
In correcting the problems, the Immigration Bureau took the opportunity to upgrade their systems, Maj Worapol noted.
“Immigration officials in Bangkok analysed the problems and now the system works better, and the link on Phuket Immigration Office website (click here) can be used to complete the reporting process,” he added.