“The Certificate of Excellence award celebrates excellence in hospitality and is given only to establishments that consistently achieve great traveller reviews on TripAdvisor,” said a release from the hotel’s management today (June 29).
“The Hall of Fame was created to honour those businesses that have earned a Certificate of Excellence for five consecutive years.”
Claude Sauter, General Manager at The Surin Phuket, said, “Being awarded the TripAdvisor Certificate of Excellence five years in a row and inducted into the Hall of Fame is a true source of pride for the entire team at The Surin Phuket and we’d like to thank all of our past guests who took the time to complete a review on TripAdvisor.
“There is no greater seal of approval than being recognized by one’s customers. With the TripAdvisor Certificate of Excellence based on customer reviews, the accolade is a remarkable vote of confidence to our business and our continued commitment to excellence.”
Marc Charron President, TripAdvisor for Business, noted, “Winning the TripAdvisor Certificate of Excellence for five consecutive years is a remarkable feat. TripAdvisor is pleased to induct five-time award winners into the Hall of Fame.
“By putting a spotlight on businesses that are focused on consistently delivering great service to customers, TripAdvisor not only helps drive an improvement to hospitality standards around the world, it also gives businesses both large and small the ability to shine and stand out from the competition.”