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Floods take out Phuket TOT internet backbone

PHUKET: TOT customers across Phuket and elsewhere throughout Southern Thailand are without internet and phone services this afternoon (Jan 10) after floods in Prachuap Khiri Khan rendered the company’s fibre-optic backbone for the South useless.

technology, weather,

The Phuket News

Tuesday 10 January 2017, 06:27PM

Workers are currently attempting to fix the problem caused by floods in Prachuap Khiri Khan. Photo: TOT Facebook
Workers are currently attempting to fix the problem caused by floods in Prachuap Khiri Khan. Photo: TOT Facebook

TOT posted on its Facebook page today, “As the floods severed a bridge in Prachuap Khiri Khan province, our fibre-optic cable is damaged. We are fixing it immediately and will be back to normal within two hours.

“We are apologise for an inconvenience.”

However, The Phuket News noted intermittent internet access cut-outs throughout today, starting at 7:30am and culminating in the full TOT outage this afternoon.



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aussie1 | 11 January 2017 - 13:26:35

But internet cut yesterday, with no announcment from TOT till today?

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Su Yu2 | 11 January 2017 - 12:33:42

This is nothing compared to about a month ago when I had no internet for over a week of the billing period. The month before that it was about 3 days. Poor - time for a new service provider?

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Kurt | 11 January 2017 - 11:06:51

I had no TOT internet connection from 23:00 hrs at 9 January till  12:00 Noon on 10th.
Than again no TOT internet connection from some evening time on 10 th till early this morning.
Went to TOT office on 10th, could not even pay my bill as they were not online themselves.

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Discover Thainess | 10 January 2017 - 22:13:25

Seems amazing that TOT appears to have all internet running out of BKK when there is a perfectly good cable system that leaves thailand at Songkla. If TOT ran an internet connection via Songkla then this outage wouldn't have occurred. 

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