The Phuket News
The Phuket News Premier League predictions The Phuket News Kata Rocks The Phuket News Outrigger Koh Samui Beach Resort
The Phuket News Thailand News
The Phuket News Phuket | Thailand | World | Business | Q&A | Weird World XML, RSS, Feed
The Phuket News The Phuket News
The Phuket News

PM turns screws over airport queues

BANGKOK: Prime Minister Prayut Chan-o-cha has instructed authorities to come up with a contingency plan to tackle inordinately long waiting times at Don Mueang International Airport, after a backlash on social media from miffed passengers.

immigration, tourism, transport, technology,


Bangkok Post

Wednesday 9 August 2017, 08:26AM


This scene broadcast around the world last Friday morning (Aug 4) came from the Don Mueang International Airport’s arrival hall, where it took more than four hours to get a passport stamped. Photo: Han Lian/Instagram
This scene broadcast around the world last Friday morning (Aug 4) came from the Don Mueang International Airport’s arrival hall, where it took more than four hours to get a passport stamped. Photo: Han Lian/Instagram

Gen Prayut said such long waiting times happen only once in a while, yet he wants those responsible, in particular immigration police, the Transport Ministry and Airports of Thailand (AoT), to have a plan ready in times of unexpected traffic.

According to the prime minister, passengers arriving at the airport normally spend up “three to five minutes” to clear immigration.

The premier’s remarks follow a wave of caustic comments directed at the airport’s management by exasperated passengers who were left to endure waiting times of up to five hours before getting their passports stamped between last Friday (Aug 4) night and early Saturday morning (Aug 5) at Don Mueang airport.

Past reports by the AoT showed passengers had filed complaints from time to time about huge queues at the Don Mueang immigration counters, particularly during the busiest times of the day, from 5am-7am and 3pm-7pm.

Gen Prayut said the chaos was due to an unusually large number of delayed flights.

“I’ve told authorities to next time be prepared for a situation like this, which only happens once in a while. Normally it takes three to five minutes for passengers to clear immigration,” he said.

According to Wing Commander Suthirawat Suwanawat, general manager of the airport, the long waiting times were caused by an influx of passengers from four unscheduled flights on top of the 21 anticipated ones.

The airport was scheduled to deal with 21 scheduled flights between 11pm and 3am but an additional nine flights – which had been delayed – landed just before 11pm.

C and C Marine

Gen Prayut ordered immigration authorities, the airport, and the Transport Ministry to join hands in addressing problems experienced by passengers at the airport.

“There have always been transport problems, be it to do with immigration or taxi services, which are part of travelling. We have to deal with them the best we can. We’re doing better but we’re still not at our best,” he said.

He said authorities concerned have also been asked to look into the requirement that all foreign visitors and Thai citizens fill out an immigration form when arriving and leaving the country.

According to Gen Prayut, completing immigration forms can sometimes cause delays because some passengers do not know how to fill them out properly.

He told authorities to see whether something can be done about this problem and if it’s possible for Thai nationals to bypass this procedure to ease the queues.

Following the chaos, AoT president Nitinai Sirisamatthakarn said the Civil Aviation Authority of Thailand is expected to approve a plan to install eight more immigration counters later this month, which will almost double the passenger-handling capacity from 1,000 people per hour to 1,800, he said.

Read original story here.

 

 

The Phuket News
The Phuket News
Comment on this story
* Please login to comment. If you do not have an account please register below by simply entering a username, password and email address. You can still leave your comment below at the same time.
Comments Here:
Username:
Password:
E-mail: (No Hotmail, Live, MSN and Outlook accepted at this time)
Security:
    Forget password?

Jor12 | 09 August 2017 - 11:41:54

He's probably right...when you get to the counter. 

The Phuket News

Discover Thainess | 09 August 2017 - 09:12:43

I think maybe the PM should check the stats over 3-5 minutes average.....

The Phuket News
Matches 2 result(s)
The Phuket News
The Phuket News
The Phuket News
The Phuket News The Phuket News The Phuket News
The Phuket News
Share this
The Phuket News
Have a news tip-off? Click here
The Phuket News
Related stories
The Phuket News
Phuket community

Recent Comments


Army defends B16mn spent on Rajabhakti toilet, shops

Could have saved a few lives if spent on lifeguards...(Read More)


Shots fired at Phuket rubber plantation, one injured

What is that? Why locals, having a personal issue/dispute think ( if they are thinking) that it can be solved by shooting? Shooting, as described in ...(Read More)


Phuket motorbike taxi driver cycling to Bangkok for late King

Any follow up on this story? Surly this, and the wheel chair guy, are of national interest....(Read More)


Patong nightclub operator sacked over shooting incident

Yep good idea, he should look to foreigners for guidance as he hasn't a clue!...(Read More)


One dead, one injured in Phuket 22-wheeler hit-and-run

Oh sorry to offend your sensitivities but there is nothing good or positive to say about it. I See the insanity on a daily basis, they drive with no r...(Read More)


One dead, one injured in Phuket 22-wheeler hit-and-run

As someone never gets tired of telling us all the time that Thailand is an uncivilized,undeveloped,third world country,why the need of reminding us th...(Read More)


Phuket land owners' refusal to sell stalls U-Turn flyover projects

It is all so easy to say,as long as you don't own the property!BTW,who needs a flyover?According to all the doomsayers here and all the upcoming{w...(Read More)


One dead, one injured in Phuket 22-wheeler hit-and-run

After reading the article of PN I just feel very sorry for the motorcyclist. No hateful scorn and/or vitriol. Just all about some thai people who h...(Read More)


Patong nightclub operator sacked over shooting incident

Happenings so far prove that safety of visitors was not a prominent issue, as usual. But than, it is not direct responsibility of the owner Keesin. ...(Read More)


Phuket land owners' refusal to sell stalls U-Turn flyover projects

There we go again! Same as property owners around Chalong circle! What is that between thai government and thai property owners not to come to a agre...(Read More)

The Phuket News
Bangkok Hospital Phuket
PHUKET NEWS
Phuket
Thailand
World
Business
Q A
Weird World
ARCHIVE
POLL
CURRENCY
WEATHER
PHUKET TIDE TABLE
The Phuket News PHUKET LIFE
Phuket Arts
Phuket Community
Phuket Culture
Phuket Dining
Phuket Education
Phuket Entertainment
Phuket Environment
Phuket Health
Phuket People
Phuket Technology
Phuket Travel
World Entertainment
Photo Galleries
COLOURING BOOK
The Phuket News PHUKET SPORT
Phuket
Thailand
World
SURF REPORT
PREDICTIONS
The Phuket News PHUKET CLASSIFIEDS
Phuket Buy and Sell
Phuket Jobs
Phuket Property
Phuket Cars and Boats
Phuket Community
Phuket Services
SEARCH CLASSIFIEDS
POST CLASSIFIED
The Phuket News The Phuket News PHUKET EVENTS
Phuket Event listings
Phuket Event calendar
Buy Tickets
POST EVENT
The Phuket News PHUKET DIRECTORY
Phuket Bars, pubs and clubs
Phuket Hotels and villas
Phuket Restaurants
Phuket Yellow Pages
POST LISTING
The Phuket News BARGAINS
The Phuket News ABOUT US
The Company
Distribution points
Subscribe
Advertise with us
Pay for advert
Contact us
CONTESTS
Content Google Map
Site map
Australian Visa Services
 
Currency - The Phuket News   Weather Report - The Phuket News   Surf Report - The Phuket News
LinkedIn - The Phuket News   Twitter - The Phuket News   YouTube - The Phuket News   Facebook - The Phuket News
Copyright © 2017 Class Act Media. All rights reserved. | Website usage terms and conditions | Privacy and Confidentiality Statement.