Kata Rocks
THE PAVILIONS PHUKET BRITISH INTERNATIONAL SCHOOL, PHUKET Kata Rocks
The Phuket News Novosti Phuket Khao Phuket

Login | Create Account | Search


AoT confirms overcharging Phuket van driver not registered to pick up airport passengers, tout illegally roams terminal

AoT confirms overcharging Phuket van driver not registered to pick up airport passengers, tout illegally roams terminal

PHUKET: Airports of Thailand (AoT), which operates Phuket International Airport, has confirmed that the van driver who charged two Australian tourists B3,000 to take them from the airport to Kata, on Phuket’s southwest coast, on Wednesday (July 17) was not registered to pickup passengers from the airport.

tourismtransportcrime
By The Phuket News

Friday 19 July 2019, 10:54AM


AoT did not report which public transport company or co-operative the van used was registered with, if any. Photo: Tourist Police

AoT did not report which public transport company or co-operative the van used was registered with, if any. Photo: Tourist Police

AoT, through a statement issued yesterday, also affirmed that passenger van tout was able to freely walk throughout the terminal illegally soliciting tourists, which in the current scandal saw the two tourists taking the van from the airport to Kata.

The incident became public only after the two tourists, both women, filed a complaint with the Karon Police.

The news then made international headlines after Prime Minister Prayut Chan-o-cha promptly issued a statement calling for people to help curtail scams and rip-offs in Phuket to help preserve Thailand’s tourism image. (See story here.)

The statement issued by AoT reported that airport management had conducted an investigation with the Tourist Police into the “incident”.

The statement, posted yesterday (click here), did not name any offenders.

Officers confirmed through CCTV footage and confirmed that two people were involved in the case.

“One of them is not allowed to enter the Phuket International Airport service area. It is the same person who persuades passengers to use the van service,” the statement read.

AoT staff “brought in” the passenger van tout at 9pm on Wednesday (July 17) and levied a fine for entering a controlled area under Article 8 of Ministerial Regulation No. 14 (BE 2543) issued under the the Airports Authority of Thailand Act, B.E. 2522 (1979), the statement added.

The amount of the fine was not mentioned.

BRITISH INTERNATIONAL SCHOOL, PHUKET

As for the van not being registered with one of the companies or co-operatives that are legally entitled to pick up passengers at the airport under the government concessions, AoT has forwarded the matter to the Karon Police for further action, the statement said.

AoT did not report which public transport company or co-operative the van used was registered with, if any.

AoT confirmed that the B3,000 charged was more than the fare allowed under airport policy, a moot point as the van was already being used to illegally pick up passengers at the airport.

AoT also gave its description of the incident, reporting that that the Australian tourists boarded the van, with license plate 30-0481, at 10pm on Tuesday (July 16) to travel to their accommodation in Tambon Karon.

When they arrived at the destination, the driver charged the fare of B3,000. Later, after the tourists knew that the fare they charged was more expensive than the set fare rate, they filed an official complaint to Karon Police Station, the report noted.

AoT assured that the company “has safety measures for all visitors”.

“For public transport, the airport has set standard prices which are shown at the terminal to prevent overcharging. The profiles of drivers and visitors’ destinations have been examined for safety,” the statement read.

“The airport also has measures for tour agency representatives who come to pick up their guests inside the airport. They have to deposit their ID cards and be handed a security card and write down their name for registration before going inside,” the statement added.

“From this overcharging case, AoT urges that the matter is dealt with quickly to prevent such incidents from happening in the future. If visitors see and have a problem about any airport services, please inform the airport officers,” the statement concluded.

Comment on this story

* Please login to comment. If you do not have an account please register below by simply entering a username, password and email address. You can still leave your comment below at the same time.

CAPTCHA

Kurt | 19 July 2019 - 14:59:24

As a matter of courtesy Phuket Airport and The Phuket Government should publicly apologise to the tourists, and compensate them very well about this cheating matter, and airport safety failings about transport vehicles allowed to enter Airport grounds.

Kurt | 19 July 2019 - 14:36:53

This article shows clearly that the Phuket RTP is lying when they say that this affair was a misunderstanding.

Have a news tip-off? Click here

 

Phuket community
Proposal for 4am bar, pub closing time draws fire

Weird. In the UK the argument has always been the exact opposite. Apparently shorter hours increase ...(Read More)


MP Sira files complaint to DSI over Phuket condo project The Peaks

Is this Karon/Kata Mayor the man who was a few years ago involved in matters in such a way that he w...(Read More)


No ban on plastic bags yet, says PM

Pledged to protect Marine Life, but same time sitting on hands till 2022! So, pledge has no value (T...(Read More)


Behind bras: GMS Duty Free calls for donated intimates for inmates

Why women still subscribe to strapping tight elastic and ridiculous thick formed foam to their chest...(Read More)


Proposal for 4am bar, pub closing time draws fire

Funny government discussion, specially when it concerns Pattaya and Phuket. There are illegal clubs/...(Read More)


Phuket officials file report of Lady D damaging corals

Who did order to tug that burning vessel to a shallow water coral area to let firefighters to pump /...(Read More)


Govt waives visa fees, not visas, for Chinese, Indian visitors

First a visa-waiver for 18 countries only. Enormous lost of countries income with a smelly discrimi...(Read More)


The Peaks Residences owner speaks out over land claim, public controversy

I am wondering why that guy start building the project without chanote. Thats the style here. Start ...(Read More)


Phuket officials file report of Lady D damaging corals

How does 4 years in jail equate with a fine of 40, 000 baht? Oh, wait- both have 4s in them?...(Read More)


MP Sira warns Governor of Amlo complaint over Phuket condo project

I'm pretty sure a recent commentator (who always delights me) meant payments made under the tab...(Read More)