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Phuket Immigration confirms 90-day reporting online is back

PHUKET: The Immigration Bureau’s online portal for foreigners to complete their 90-day reporting is operational again after months of recurring issues which rendered the service unusable.


Tanyaluk Sakoot

Tuesday 25 April 2017, 07:17PM

The '90 days (Online)' button on the Phuket Immigration website - and the online system for processing 90-day reports online - are operational again. Image Screengrab
The '90 days (Online)' button on the Phuket Immigration website - and the online system for processing 90-day reports online - are operational again. Image Screengrab

“The system had been unable to process online applications due to server issues since February 9 (see story here),” said Maj Worapol Panpeth, an inspector at the Phuket Immigration Office.

“But now the 90-day online reporting service can be used by individuals, and the 24-hour online service for hotels to file their reports (of which foreigners have checked in to their respective resorts) is operational, too,” he added.

“Both services have been operational for a week, and some foreigners have already used it to successfully complete their 90-day reporting. I apologise if some people did not know about this update yet,” Maj Worapol explained.

British International School, Phuket

In correcting the problems, the Immigration Bureau took the opportunity to upgrade their systems, Maj Worapol noted.

“Immigration officials in Bangkok analysed the problems and now the system works better, and the link on Phuket Immigration Office website (click here) can be used to complete the reporting process,” he added.



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    Forget your password?

Jor12 | 27 April 2017 - 15:03:19 everything else it's obviously a bit complicated for you... it's a relatively easy and simple fix.

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Rorii | 27 April 2017 - 11:38:25

Someone is trying to make some look foolish, however, this someone is misleading people, simply to boast his own ego, SSL certificates are sent from the server, here it would be the thai immigration servers, if there is a problem, you can not fix it, only report it, also delete them from your browser, search the web, as there are too many browsers to show instructions, on here, this will force the download of a fresh certificate. Good luck and ignore Jor12.

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Jor12 | 26 April 2017 - 20:40:35

It's written in Thai, because it is the site of "Phuket Immigration". If you click onto the circle portion as indicated in the photograph, it's in English. If you're Russian, Swedish or whatever your is your language, you will probably whinge because it is not written in your language. 

One possible cause of certification error is that a self-signed certificate is installed on the server. Self-signed certificates aren't trusted by browsers because they are generated by your server, not by a Certificate Authority (CA). You can tell if a certificate is self-signed by using an SSL Tester. 

The most common cause the error is that the certificate installation was not properly completed on the server (or servers) hosting the site. You can fix this issue by troubleshooting and fix with an SSL certificate tester, which will show one certificate file and a broken red chain.

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Nasa1234 | 26 April 2017 - 14:25:20

Why the Immigration in Phuket Town have any e-mail addresses? They have one E-Mail address on the web page but it`s does not working.

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malczx7r | 26 April 2017 - 13:40:36

I use google and get no problems.

Just clicked on one of the many buttons and found a little English, "Warnning of overstay"  The can't even spell "Warning" then everything below it is in Thai.  Too scared to lose face to ask a Farang to check it, they know everything already! 

Yeah really helpful website if you can read Thai, if not, completely useless!

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CaptainJack69 | 26 April 2017 - 13:09:49

Look everyone, the security warning is not a new issue, it has always reported "untrusted certificate" you don't ALL need to report the same issue. You can choose to click through the warning or not to use the service, up to you.

At least now it seems to be working on Chrome and Firefox, before it was limited to Internet Explorer, so there is some improvement.

For my part I've been using the online service for years now, it does work, sometimes you just have to try several times to get through it.

Of course the 90 day reporting wouldn't be a problem if we were actually made welcome in our adopted home instead of being treated like sex offenders having report our where-abouts to the authorities at all times.

Just sayin'

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Kurt | 26 April 2017 - 12:50:32

I never will have peace of mind doing a cyber 90 day report.
A administration that needs 3 months (again) to make that site working I don't trust.
After all at the end you have to prove you did your 90 day report.
They not take responsibility for their failures.
So, I just go after 90 days to their office. 
Nowadays no need to fill out any papers, they just change the slip and attach it in your passport.
And there you go again, In and out in less than 20 minutes with written proof.

The fact that their site is in thai language is also saying something.
Thai people do not go to immigration for a 90 day report.
It is all so silly and unprofessional.

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RIC23 | 26 April 2017 - 12:31:34

I just tried this & it's saying
"There is a problem with this website’s security certificate."
"The security certificate presented by this website was not issued by a trusted certificate authority."
"Security certificate problems may indicate an attempt to fool you or intercept any data you send to the server."  
"We recommend that you close this webpage and do not continue to this website."  
"Recommended iconClick here to close this webpage." 

"Not recommended iconContinue to this website (not recommended)." 


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Rorii | 26 April 2017 - 12:24:57

Something went wrong, my comment should have been under the story regarding the Russian kid being injured.,, at least it was posted.

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marcher | 26 April 2017 - 10:39:41

When clicking on to the site it states that it has an 'untrusted certificate' It also refers to Google Chrome which is my normal browser. I remember in the past that only Internet Explorer could be used. Still the case?

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