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Phuket immigration’s computer system now ‘back to normal’

Phuket immigration’s computer system now ‘back to normal’

PHUKET: Phuket Immigration Office, whose computer system has reportedly not been working since yesterday (Sept 28), has confirmed that the system is now ‘back to normal’, however, officials refused to elaborate on why the system ‘down’.

immigrationtechnology
By Shela Riva

Friday 29 September 2017, 12:10PM


Phuket Immigration Office's computer system was reportedly down since yesterday (Sept 28). Photo: The Phuket News / File

Phuket Immigration Office's computer system was reportedly down since yesterday (Sept 28). Photo: The Phuket News / File

Speaking to The Phuket News today (Sept 29), an immigration official, who refused to be named, said, “We cannot give any information about why the system was down."

“It is working as normal now. It has been working since this morning,” said the official.

Asked exactly when the system had crashed, the official repeated, “We cannot give any information. All we will say is that it is working now.”

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Sir Burr | 30 September 2017 - 08:38:38

The online 90 day reporting site has been working for months. Unfortunately, the applications are not being processed by immigration staff. The status of the application never changes from "Pending", so, a visit to Immigration is necessary. The department could save both the time of it's officers and applicants if it actually started to proccess these online applications.

Kurt | 29 September 2017 - 17:19:21

Immigration computer system is a continuing story of 'IT unstability', time after time.
I never will do anything internet wise with Immigration.
As a client you never know what is going on, you don't know or your writing registration by internet is privacy protected.  ( it wasn't in the past, remember?)

Was the system yesterday hacked and they called it 'down'?
The la...

Pauly44 | 29 September 2017 - 13:59:56

What have they got to hide, unnamed official saying nothing..."back to normal" so it's stil doesn't work!

Sir Burr | 29 September 2017 - 13:24:35

Is this for 90 day reporting by individuals, or, for hotels to register their guests?

 

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