THE PAVILIONS PHUKET BRITISH INTERNATIONAL SCHOOL, PHUKET Kata Rocks
Login | Create Account Poll Currency Weather Facebook Youtube Search

How to renew my SIM card after phone stolen?

Will the mandatory registration of my SIM card, which requires with a photo of my face and presentation of my passport, make it easier to block calls if my phone is stolen?

technologypolicecrime
By The Phuket News

Thursday 2 July 2015, 11:31AM


Depending on your service provider, the mandatory registration of SIM cards may not make it any easier to block your phone if it is stolen. Photo: Johan Larsson

Depending on your service provider, the mandatory registration of SIM cards may not make it any easier to block your phone if it is stolen. Photo: Johan Larsson

Answers:

If your phone is stolen, you can visit any AIS outlet or Telewiz shop nationwide and have your service temporarily suspended within 30 minutes. For more information call the AIS Call Center at 1175.

– A staffer at the AIS call center

 

Registering your SIM will help us to detect and recover your phone faster in event of theft, but if your SIM has been lost or stolen, you must first file a report to the police and bring that report to the DTAC outlet with you when requesting your new SIM.

DTAC will replace your SIM card if it has been damaged, lost or stolen. In all cases, you must present ID when you request the new SIM in person.

BRITISH INTERNATIONAL SCHOOL, PHUKET

– A staffer at the DTAC call center

 

If your SIM has been lost or stolen, you must first inform the local police and bring the police report and your ID or passport with you to the TrueMove center when requesting a new SIM card.

It may take some time for us to confirm that your phone has been registered and to confirm that you are indeed the registered owner of the SIM number you are requesting. For more information call the TrueMove Call Center at 1331.

– A staffer at the TrueMove call center

 

 

Comment on this story

* Please login to comment. If you do not have an account please register below by simply entering a username, password and email address. You can still leave your comment below at the same time.

Comments Here:
Comments Left:
# Characters
Username:
Password:
E-mail:
Security:

Be the first to comment.

Have a news tip-off? Click here

 

Phuket community
Sunscreen among contributing factors killing Phuket’s coral reefs

Keep it simple. If thai officials know so exactly what brand sunscreens are harming the coral enviro...(Read More)


E-licences hit legal roadblock

The article states, "... the RTP has DRAFTED A LAW to validate the digital version." Simil...(Read More)


Tout dumps slow loris with tourist, evades arrest at Kata Beach

As the comments are comical they can only be from a clown. As stated, it is not a Police job, so unl...(Read More)


New B25mn tsunami-warning buoy ‘to be operational tomorrow’

If you had read the article, the second buoy has always been operational. Perhaps they should have ...(Read More)


Phuket man arrested over Phatthalung New Year karaoke murder

Thailand- where a General goes out to do a Sgt's job!!...(Read More)


New B25mn tsunami-warning buoy ‘to be operational tomorrow’

Don't panic,K.As the article says,there is one more buoy giving warnings even earlier.Seeing you...(Read More)


Layan lockout: Public access denied amid Supreme Court wrangle for B10bn beachfront land

" 60 million people agree," so now he knows what 60 million people "know," get m...(Read More)


Phuket in the cold as ’Smart Driver’s licences’ launch

or maybe the usual teething problems when introducing technology?...(Read More)