THE PAVILIONS PHUKET BRITISH INTERNATIONAL SCHOOL, PHUKET Kata Rocks
Login | Create Account Poll Currency Weather Facebook Youtube Search

CP All open to talks to resolve AIS fee dispute

BANGKOK: CP All Plc, the operator of 7-Eleven convenience stores, says it remains open to negotiations with Advanced Info Service (AIS) on unsettled commissions for its mobile top-up service even as the ban on the service at its stores, imposed last month, remains in place.

politicstechnology
By Bangkok Post

Thursday 3 November 2016, 09:08AM


The dispute has hurt both 7-Eleven and AIS as the convenience store operator is facing a potential annual revenue loss of B1-1.2 billion from the mobile leader. Photo: via Facebook

The dispute has hurt both 7-Eleven and AIS as the convenience store operator is facing a potential annual revenue loss of B1-1.2 billion from the mobile leader. Photo: via Facebook

Suphachai Chearavanont, president of True Corporation and vice-chairman of Charoen Pokphand Group (CP), said there is no permanent ban on AIS’s top-up service for prepaid cards as far as he knows.

“The ban stems from a normal unsettled commission deal and has nothing to do with any specific conflict between AIS and True Corp,” he said.

AIS and 7-Eleven have been doing business together for 16 years.

“Personally, I think once both companies come to an agreement, they might return to their normal business partnership.”

However, he declined to elaborate on future negotiations.

Mr Suphachai, who is also chief executive of third-ranked TrueMove, the mobile subsidiary of True Corp, insisted 7-Eleven does not grant any privileges to TrueMove regarding the mobile top-up service despite the company being an affiliate of CP.

TrueMove currently pays the highest commission to 7-Eleven at 7 per cent, compared with 5% for AIS and 6% for Total Access Communication.

If AIS customers top up B100, the convenience store operator earns a commission of five baht. 7-Eleven wants to raise the commission for AIS’s top-up service to 7%.

“I guarantee that TrueMove was not the party behind the ban because both companies [TrueMove and 7-Eleven] have separate management and operations,” Mr Suphachai said.

The service ban by 7-Eleven has sparked criticism from consumers as it has caused considerable inconvenience.

The dispute has hurt both 7-Eleven and AIS as the convenience store operator is facing a potential annual revenue loss of B1-1.2 billion from the mobile leader.

AIS is also bearing the brunt of the tussle as 7-Eleven is the most recognisable convenience retailer in Thailand due to its vast network of franchises.

In addition, many people prefer to refill their cards via the convenience store’s counter service as they are not familiar with top-up machines.

As of June 2016, AIS had 33.5 million prepaid customers out of a total 39.4 million subscribers.

Titipong Khiewpaisal, senior vice-president for marketing at AIS, said the company could not accept 7-Eleven’s request to increase AIS’s top-up commission. However, AIS is ready to talk if 7-Eleven is open to a new round of negotiations from which both parties will benefit, he said.

Read original story here.

 

 

Comment on this story

* Please login to comment. If you do not have an account please register below by simply entering a username, password and email address. You can still leave your comment below at the same time.

Comments Here:
Comments Left:
# Characters
Username:
Password:
E-mail:
Security:

Be the first to comment.

Have a news tip-off? Click here

 

Phuket community
Finnish boy, 5, attacked by stray dogs at Ao Nang, Krabi

Why only dogs? Why not kill every animal that attacks humans,like that elephant from another article...(Read More)


Two nabbed smuggling kratom into Phuket

Kratom, so what? What is the big deal about it? Set it free, than there is no money business in it ...(Read More)


Taxi driver charged after collision with motorbike leaves man, 74, dead

Problem is RTP bull riding thinking. Like large oil spill, than charge the taxi-driver victim. Yes?...(Read More)


Phuket health officials, police unite to enforce Makha Bucha alcohol ban

A 5 day ban? Oh,really.OMG ! That would be catastrophic. Freedom to drink.24/7 Whenever/wherever.And...(Read More)


Finnish boy, 5, attacked by stray dogs at Ao Nang, Krabi

It’s been said time and time again that the stray dogs that roam thailand are a dangerous menace a...(Read More)


Finnish boy, 5, attacked by stray dogs at Ao Nang, Krabi

Do thai officials understand that packs of stray dogs are very dangerous, sterilized/vaccinated or n...(Read More)


Italian tourist gored as trekking elephant goes wild

Well, most tourist don't know that a elephant back is not strong. And they not know that a male ...(Read More)


Phuket health officials, police unite to enforce Makha Bucha alcohol ban

Dek, not only tourists and expats. Thai families too. Don't you notice these days many thai peo...(Read More)


Interpol Red Notice sought for Greek suspect over Phuket beautician murder

Red bull boy is excused until 'his' killings expire. Different class, different justice in ...(Read More)


Taxi driver charged after collision with motorbike leaves man, 74, dead

This is ridiculous - from the article the taxi clearly has right of way and the bike should have sto...(Read More)